Resorter för Quintana Roo

“Real bad price value ratio. Staff unfriendly, especially management. Service really bad for a high star hotel. Beds unmade when we arrived in the middle of the night, took 30 mins to get someone to do them. To few elevators to cater for all guest with horrible waiting times as result. Everything at hotel is at rip off prices, like a bag of Cheetos for 14 dollar in the hotel mini market”

“Amazing facilities, clean, big hotell but not too many people. We ended our honeymoon here and will definately come back.”

“Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room. ”

“Överlag jättefint och trevligt hotell, vi blev vänligt mottagna och fick hjälp med allt vi behövde. Det finns flera olika restauranger på området så man kan hitta allt man vill där. Poolomådet var jättefint och varierat, litet minus för att personalen gick och ville sälja på en saker hela tiden, allt från drinkar till spabehandlingar. Hotellet ligger också en bit bort från centrala Cancún, i playa Mujeres, taxi kostar ca 30usd dit och från hotellet kostar det ca 10usd. Det går också bussar men...

“Blue water, clean beach and room and excellent staff! The property is smaller than most but that's what I prefer. No party people at the pool, the pool music is not loud and stops at a decent hour. I highly recommend this place and will be back!”

“Bra restauranger, många solstolar och två stora pooler samt fantastisk strand att välja mellan.”

“We stayed 10 nights as a couple and had a great overall experience. The resort had recently reopened under Iberostar, and while still working through some growing pains, it shows strong potential. Our rooms were clean and comfortable with good housekeeping, though we did have to switch rooms due to an AC issue. Food was outstanding—the best we’ve had at an all‑inclusive—with great variety, strong gluten‑free effort, and multiple dining options, though labeling and consistency could improve....

“location”

“Service amazing”

“The hotel was great. The reviews were not good when we booked so we did not know what to except but once we arrived we were very surprised as to why the hotel had bad reviews. The place was very friendly to all guests. I will definitely be coming back. ”

“Great vacation but very hard to make dinner reservations. The staff were excellent!”

“Everything at the resort was wonderful, everything. We loved the grounds, our room, the restaurants, the beach, and most of all the staff. We are already planning a trip back. ”