Familjehotell i Yucatánhalvön

“It met every need to my expectations”

“This was the most distressing hotel experience we have ever had. Although the property markets and prices itself as a five‑star establishment, the condition of the facilities and the overall service level are closer to that of a two‑star hotel. The premises were noticeably unclean and poorly maintained, and our rooms had a persistent smell of mold and sewage. The bathrooms had chipped tiles, stained walls, and unhygienic drains, and the provided toiletries were of such low quality that they were...

“Loved our upgraded suite it had 180 views of the ocean”

“Bra restauranger, dock saknade grönsaker till frukost. Rummet var stort och renstädat. Vi hade swimout rum, ouppvärmd pool utanför. Vi saknade solstol utanför vårt rum. ”

“Fint hotell, fantastisk rum”