Hotell i Nuevo Nayarit

“Sincèrement je voyage énormément et j’ai vécu une expérience extraordinaire! Le staff la nourriture etc”

“Service was extraordinary!!!”

“The resort was immaculate! The customer service was outstanding in all areas, there was a large variety of exceptional food choices, and the amenities were first class. Can’t wait to book another trip there!”

“Un lugar excelente para vacaciones”

“This was supposed to be an all inclusive stay, when arrived nothing is included , this isn’t the hotels fault but is Expedia’s fault for publicating as an all inclusive.”

“a”

“Todo bien”

“Nos encanto el hotel, todo muy bien mantenido e impecable, lo unico que se podria mejorar es la atencion cuando llegas a los restaurantes. En varias ocaciones llegamos a restaurates y nadie te ofrece nada hasta que tu buscas ayuda. Fuera de eso todo increible.”

“Esperaba mas,”

“A well managed property with mid level ammenities which provide good and adequate services ( food, beverages, etc..) Due to the low season and subsequent lower occupancy; restaurants were rotated daily on and off, it was somewhat puzzling to determine which was going to be opened or closed in the evening. All in all a great place”

“Necesitan mejorar el restaurant principal, luce viejo”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Wonderful place for family vacation. Enjoyed the pool, the beach and the food. Staff was very nice and helpful.”

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“To start with, when booking this stay we were not aware that this room was actually located at Villa La Estancia. Why was this called Beachside Escape? The room was nice but the balcony was shared with the larger unit next door. We were not aware of this and felt awkward using this space. We also felt that it could be a security risk. We noticed a lot of the balconies had partitions up for these reasons. We had a mini fridge, coffee maker but could not plug in the coffee maker as the cord was...

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Todo nos gustó la playa la cancha de Voleibol, los alimentos, las bebidas, la vista al mar, es la 4a. Vez que acudimos y sin duda volveremos pronto Gracias”

“Todo excelente”