Hotell i Nuevo Nayarit

“This was supposed to be an all inclusive stay, when arrived nothing is included , this isn’t the hotels fault but is Expedia’s fault for publicating as an all inclusive.”

“Sincèrement je voyage énormément et j’ai vécu une expérience extraordinaire! Le staff la nourriture etc”

“the more you eat... the more you drink... the more they love you! great food, great service, great selection.i have been going there for more than 20 years and Never got sick with there food,it's always fresh and delicious ! I keep going back again and again.. thank you Riu.. Tony G”

“The staff were all very friendly and helpful. This property is very clean and accommodating as well. We will definitely return.”

“This is our second time visiting and brought friends with. We absolutely love it. Omar is the best bartender ever anything he makes is absolutely delicious. We also love Jose and Valentin and anybody at the swim up bar. Kenia has been our pool lounge server since last year when we visited. Excellent service and attention to detail. Gabriela was our concierge and she was amazing. Jesus in the front always eager to help and always making sure we were okay. In all honesty everyone that works at...

“El lugar está lindo, desde que llegamos nos atendieron super bien!! La comida deliciosa y la atención increíble!!!”

“Un lugar excelente para vacaciones”

“Food was good. Cleaning crew rush to clean room therefore they don't clean well. We saw a roach in the closet. I also think the really need to implement the rule of no food in the pool. Family pool is durty.”

“A well managed property with mid level ammenities which provide good and adequate services ( food, beverages, etc..) Due to the low season and subsequent lower occupancy; restaurants were rotated daily on and off, it was somewhat puzzling to determine which was going to be opened or closed in the evening. All in all a great place”

“No tiene servicio de vallet parking”

“Nos encanto el hotel, todo muy bien mantenido e impecable, lo unico que se podria mejorar es la atencion cuando llegas a los restaurantes. En varias ocaciones llegamos a restaurates y nadie te ofrece nada hasta que tu buscas ayuda. Fuera de eso todo increible.”

“The odor in the room was horrible, the room itself was large, however the smell made it very unpleasant .we were just a quick overnight stop, would not have stayed a minute longer”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Todo nos gustó la playa la cancha de Voleibol, los alimentos, las bebidas, la vista al mar, es la 4a. Vez que acudimos y sin duda volveremos pronto Gracias”

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“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“Good experience for the price. The rooms and bathrooms were a bit worn out but the staff were very service minded. We had to change room few times due to humidity and fungi smell. The staff were responsive, helpful and never got defensive when asking for a change.”

“The location was great and the service was very responsive. Would definitely use again.”