2/10 Väldigt dåligt
Xin
Reste med familjen
27 dec. 2025
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The entire vacation was ruined by the hotel experience. For the first three days after our arrival, the wind was strong, and the hotel’s architectural design itself had serious flaws. I stayed in a corner room on the seventh floor that formed a right angle with the rooms facing directly toward the ocean. Because the balcony door was poorly sealed, the noise from the wind kept our whole family awake all night.
When the children moved to a new room, the air conditioner was broken, and the temperature dropped to 65°F. They were so cold that they had to leave the balcony door open, sleeping through unbearable noise. What was supposed to be a relaxing vacation turned into five painful days.
The beach was small and short, and the seawater was dirty. Aside from a few swimming pools, there were almost no entertainment facilities. The restaurants were also very hard to reserve. When we finally got bookings at the French and Asian restaurants, we found out they just served food taken from the same buffet—absolutely disappointing. In these five days, apart from eating from the buffet, there was practically nowhere for adults or children to go.
The hotel lobby and evening shows were of such poor quality that we couldn’t even finish watching the performances. On top of that, sales staff kept pestering us to attend timeshare membership presentations, and when we refused, they bombarded us with phone calls. I will never book this hotel or any hotel under this brand again. Terrible experie
Xin
Bodde här 5 nätter i december 2025
