Fjällstugor i Arona

"Very bad service at the front desk. Rude, lack of empathy, and unwillingness to help. Pool was closed without any information to us before hand, when we explained that this was the main reason we booked the hotel they just shrugged and said, “not my problem. This is out of our hands”. Even though this is their own pool and the pool was closed due to “maintenance”. No other compensation was ever offered. Extremely poor service. "

"Fantastiskt restaurang som man inte får missa. Boka bord för den är väldigt populär. "

"Bra läge "

"Superfint ställe med jättebra service och god mat!"

"Allt var perfekt utom att vi reagerade på att gäster som kom direkt från träning på morgonen (väl synligt svettiga) gavs full tillträde till frukostmatsalen att sitta på de klädda stolarna. Det är inte fräscht!"

"Hotellet var rent och värt priset men det var mycket sämre standard än vi förväntade oss enligt vad bilderna visade och med tanke på att det var fyrstjärnigt"

"Me and my wife had a fantastic stay at Hotel Simplon by Lago Maggiore. Very nice staff and manager at the desk; smiling and attentive. We got a great room with sea view. Impeccable cleaning! Clea pool, no hassle with getting a space. Very green and lush garden. Tranquility. Nice poolbar and serveral areas for sitting 7 reading / having a dring (upper terrace; lower teracce; pool bar area; garden etc). Fantastic hotel bar and bartender! Everything you need at breakfast. Just to know on beforehand: there is no direct lake contact from Hotel Simplon then you have to use the sister hotel Grand Hotel Dino (can be reached with the private 200 m underground tunnel between the hotels). Note that the Hotel gym is very big and well equipped but cost Euro 12 every time you visit (no problem if you know it for your travel budget). Parking was very convenient inside the hotel area but remember it will cost Euro 20 for every night you have it parked there. We loved our stay."

"They have good shuttle service and excellent breakfast. The rooms are dated, beds are not that comfortable and trash from the previous guests in the bathroom."

"Great!"