First problem we encountered once we arrived. We came with 2 other couples. So we had a total of 3 cars. You only get 1 parking space, and because it is colocated with a public beach, there is no parking. So our other couples had to park blocks away, and one car was broken into, during our stay. Once we walked in, we found the carbon monoxide detectors in a cabinet with no batteries. (not really a problem, because we didn't use the fireplace) however a safety issue that needs to be corrected. There were abour 7 remotes, none marked which was for what, so took a bit of time to figure them out. One of the bedrooms was missing the cable to the tv so that didn't work. I didn't like the fact that we were told that we had to do the linens into the laundry. we had to take the trash out. What the hell was I paying $$$$$ a night for? The pool and spa water was literally brown. There were no laundry soap, so I didn't do the laundry as requested. When I called the company we rented from to complain about some of the issues, they said the local manager would call me right away, however nobody ever called and there didn't appear to be anybody onsite ever. The last complaint was that the checkout list had a phone number to call to tell them when you are checking out, I called the number and the person on the other end stated that he has had that number for years and he always get these calls for people checking out and he has asked them repeatedly to remove his number from the book. Yet they have never corrected it. Poor Poor service.