Pensionat i Custonaci

"Super fint rum och framförallt rent!! Nära till det mesta, ca 10 min gång om ens det! Skulle bo här igen!"

"Om man vill uppleva Sicilien och avslappnade omgivning så är detta helt fel ställe. Det var högljutt, disco varje kväll som ekade över hela området. Poolerna hade högtalare som spelade hög musik nonstop. Verkade som boendet var mer inriktat på partysugna ungdomar än familj/ och par. Buffén var som en skolmatsal utan juice, inget frukt eller grönt till frukost, inget gluten/ laktosfritt, ingen yoghurt. Inga goda råvaror från Sicilien ex melon, tomater, mozzarella osv. Tiderna för måltiderna var korta och långt uppehåll mellan lunch och middag. Snacks i baren fanns inte, så med det sagt sämsta All inclusive hotellet som vi besökt. Framförallt pga att man förväntar sig mer av ett sådan stor anläggning att det ska finnas ngt för alla. En lugn pool, en lugn plats i solen, bra restauranger med goda råvaror osv. Området saknade oxå helt anpassning för funktionsnedsättning, ingen hiss vid boendet och trappor överallt upp och ner. Trist att hotellet inte satsar på en mer mogen gäst kundkrets."

"When we arrived at the hotel to check in, I spoke to them in English even though I speak Italian. I overheard them speaking in Italian, saying that the air conditioner wasn’t working. We took the keys to our family suite and entered, only to find that the air conditioner was indeed not working and was making a very loud noise, like a tractor. After several attempts to contact the reception, I was told the first time that a technician had checked it and found no issue. An hour later, I felt like my head was going to explode — we couldn’t sleep. After multiple calls to reception, and after contacting the Hotel.com website they informed the hotel, they finally decided to change our suite. The receptionist put the beach towels in a bag for other guests and told them it was a gift, while she handed the towels to us without a bag. It was a very bad experience and the service was not pleasant. Everything had an extra charge — parking was €15 per night. They gave us beach towels for free, but if they got dirty, we had to pay extra to replace them. Although I had already paid the tourist tax during the booking, I was asked to pay an additional €3 per person per night for myself and my family. After four nights and with four people, we ended up paying €48 in tourist taxes. This is the first time i bok hotel and the hotel charges med tax It was a very bad experience overall, and to top it off, the first suite didn’t have a sea view, even though I had paid extra for one."

"Beautiful surroundings but the rooms are massively outdated with non functional ACs and broken furnitures"

"A very hearty loving welcome by manager Ylenia who did everything to make us comfortable and be a lifeline if in difficulties"

"Mycket bra vistelse med rum o balkong med havsutsikt. Bra frukost o gott om parkeringsplatser. Utomhuspoolen fortfarande lite kall i maj. Bättre att bada i havet. 5 min med golfbil. Bra service"

"Litet hotell med mycket charm. Bra parkering, bra frukost. Vi nyttjade inte spa avdelning. Trevlig personal. Bra läge och väldigt lugnt. "

"The hotel need a facelift. The service was very good. The bar is a joke and breakfast was terrible. Bed was ok, everything is clean. We had a nice seaview, the balcony was very nice but they nead better ans newer furniture on the balcony. Otherwise It could be a wonderful resort If they make a facelift. "