6/10 Okej
Kasey L.
17 jan. 2023
Decent property, poor service
Our family of 3 and pet stayed in this property for a few days. The location is ok if you want to be in the historic district of Santa Ana. Which can be quite loud with street racers on the weekends. Overall, location was ok.
We booked for 3 people, paid an extra person fee of $80? Our pet was an additional $80, $20 a night, which is the highest I've ever paid. This was paid with the initial invoice. I was then charged another $80 for our pet. Property management said that they do not charge pet fee upfront, but they do!
I have emailed everyday regarding my refund and ZERO replies.
If you book this property, LOOK AT YOUR INVOICE FOR HIDDEN CHARGES.
Kasey L.
Bodde här 4 nätter i januari 2023