Värdshus för Tyskland

“I made reservations to stay at this hotel, and paid in full, over 2 months in advance. When I arrived at the hotel at 3:30 pm to check in and drop off our bags, they did not have our reservation. I had paper copies, and emails, showing that we had in fact reserved a room. The manager had zero interest in trying to solve the problem and told us he couldn’t help us and there were no rooms available. This was our first day in Europe after an overnight flight from the US. It was high tourist...

“Alles sehr alt und abgewohnt. Heizung war aus. Frühstück hingegen war sehr gut.”

“We got a room at the top so we had windows in the ceiling so the room was very dark. The room was supposed to be non-smoking but there was a lot of smell from old smoke in the room. Saw that someone had put a plastic bag around the smoke alarm. I went down to the reception and informed them and the girl there asked if the smoke alarm was high up and if I could reach it myself because they had no one who could fix it. They should have offered me a new room as the room smelled a lot of smoke and...

“Leider sehr laut wegen Straßenlärm und Nachtlokal gegenüber ”

“Hotellet vi valt såg väldigt bra ut men när vi kom dit blev vi visade till ett rum i grannens pensionat, ett ostädat rum i ett ofräscht hus, fanns inte ens tvål på toaletten. Fick inte någon reducering av priset...”