Hi Todd, thanks for letting us know about your stay. We followed up with the homeowner after reading your feedback, and they would like to share the following: -"We take great care to ensure that the property and house are meticulously cleaned before every guest's stay. You'll find the curtains are typically drawn, but they can be easily opened to welcome the warm sunlight into the downstairs areas. -All the spaces throughout the cabin are accurately depicted in the photos on the Evolve website, so it's a bit surprising that the guest wasn't fully aware of the inviting living space downstairs. -As for the downstairs beds, they're equipped with brand new bedding and toppers, and the double bed boasts a fresh mattress for a comfortable night's sleep. -The downstairs bathroom may be a tad smaller, but it's impeccably clean, highly functional, and well-lit, just as you can see in the Evolve pictures. -We've stocked the kitchen with a combination of new and well-maintained cookware for our guests to choose from, and we maintain the cleanliness of all cookware, including the crock pot, so you won't encounter any unexpected surprises. -Rest assured, we always provide towels in both the downstairs and upstairs bathrooms. We'll also be making an improvement by replacing the upstairs toilet to ensure a smoother flushing experience. -Before your arrival, all the outdoor furniture, including tables and chairs, is given a thorough cleaning to create a welcoming outdoor space for your enjoyment. And while the grill is on the smaller side to fit the back deck, it's perfectly functional and ready for your use. We hope this information proves helpful, and that these explanations provide some clarity. Please know that it is our sincere desire to provide a welcoming and enjoyable experience for our guests."

Hi Ginger, we passed your comments on to the homeowner who would like to share the following: We strive to ensure that our guests have an exceptional experience with us and provide elevated levels of hospitality. Thank you for sharing your positive insight on the beautiful scenery! We are truly sorry that your experience did not meet your expectations. - We consistently strive to ensure our cabin is meticulously cleaned before each guest's arrival. Our trusted cleaning company follows the same standards prior to your stay. This season, we've experienced an unusual and excessive amount of rain, which may have contributed to the presence of cobwebs. - As we value guest satisfaction, it's reflected in the positive feedback that many previous guests left about. They enjoyed the inviting and comfortable amenities found throughout our cabin and accurately advertised in the photos of our listing. Our cabin maintains a vintage charm and, while older in style, is clean and well-maintained. In addition, our photos feature spacious living areas, including the kitchen, dining room, family room, and upstairs bedroom/bathroom, all providing ample room for comfortable living. - In regards to the personal belongings, there are two small personal pictures placed on a bookshelf, and it's disheartening if anyone finds them offensive. This is our cabin, which we occasionally use, and we make sure to remove all personal items upon departure. - There is a designated kitchen drawer stocked with batteries, phone chargers, and other items that can be handy for guests during their stay. We make an effort to tidy it up after each guest's departure, though it may occasionally appear disorganized. - To ensure efficiency, we repaired the upstairs bathroom sink hardware and evaluated the custom carved seat swing on the back deck. We found that it swings fine as long as it is used as designed. We truly do our very best to deliver an exceptional experience, and we are confident that future guests will have excellent stays.