Resorter för Västindien

“We had a very bad experience with the arrogant transfer lady on site. We wanted to be at least 2.5 hours earlier at the airport due to personal reasons. Jody the agent did not care. It was impossible to talk to her in a good manner. We called customer service and they was okey to give us an earlier transfer and booked it, we got confirmation online. When it was time for transfer the next day no one showed up. We had then to take taxi and payed 25 dollar for it”

“Fick ett dåligt rum och fålig service. vid tidigare bedök gar vi varit mycket nöjda”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“This stay was a lovely family weekend stay overall. The biggest issue for us was the buffet. It was average, repetitive, had no flow to the order (eg: no ketchup at kids nugget station/no milk by breakfast station) There was a lack of ice cream flavours and overall desserts for kids. However, the dinners at the restaurants were so good! Food, choice and service. Unfortunately families are not allowed to cross into the adult section and dine. Another minor issue we had. The adults are...

“Inga kommentarer”

“Jättetrevligt hotell men tyvärr är en stor andel av personalen så icke service-orienterad att det näst intill var otrevligt.”

“Given that this is an Excellence, and more expensive than other resorts, I expected a higher quality resort. We have friends that have been there multiple times and told us that it is very run down right now. Upon talking with others that we met, they had the same conception. There is construction going on, so the restaurants were moved from the beach/pool area. I would have liked more outside dining access. The only restaurant at the beach was always busy so we had to wait, and the pool...

“Ett fint och rent hotell med härliga pooler. Personalen var överlag trevlig, det finns viss förbättringspotential i bemötande för vissa. Samtidigt var Dario och Anthony i poolbaren, Iris i restaurangen och samtliga inom städet helt fantastiska. Maten är väldigt god och fräsch, det kändes som att bufférestaurangen var så bra att de andra restaurangerna kändes överflödiga. Vi bodde på översta våningen, penthouse, vilket var bra förutom mycket begränsad tillgång till hissen. Det finns totalt tre...